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| Q: |
How Much Of A Deposit is needed To Reserve/ Confirm A Bus? |
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For major service dates where availability is limited, deposits are required in the amount of 20% of your overall contract. Please refer to your charter sales representative for more information. If your group does not have your entire deposit at the time of booking, we can make special arrangements with you, just let us know what you need and we can accommodate. |
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| Q: |
Is Smoking Allowed on the Buses? |
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All buses contracted out from J’n’C Travel & Tours, LLC. are non-smoking. Our drivers are courteous of our clients requests and can make stops along your route if necessary. |
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Is Alcohol/ Alcohol consumption Allowed on The Bus? |
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On most charters, you may bring alcohol on board. There is usually a alcohol deposit associated with this, we ask that if you choose to bring alcohol on board the bus to please relay the information to your representative so we can provide you with the most accommodative information. Any charter where alcohol will be on the bus must receive authorization from J’n’C Travel & Tours, LLC. prior to service. Alcohol brought onto the bus without consent of J’n’C Travel & Tours, LLC will result in a breech of contract and could be further penalized. |
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What Forms of Payment Does J’n’C Travel & tours, LLC. Accept? |
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J’n’C Travel & Tours, LLC. accepts ALL major credit cards including American Express, Checks, Cashiers Checks, Wire Transfers , and Money Orders. All final payments must be made 30 business days prior to your trip. Payments made within 10 days of your charter must be made by Credit Card or an overnight Official/ Certified check. |
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What Is Your Cancellation Policy? |
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Cancellation and the policies regarding them may vary based on your service. Please feel free to contact us directly or take reference to your Contract of services |
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| Q: |
What Happens If Our Bus Breaks Down During Our trip? |
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J’n’C Travel & Tours, LLC. Has several garage affiliates in all locations. Our average affiliate owns, and operates more than enough buses in their fleet. If for any reason in case of a breakdown we will dispatch another bus to replace the one that is not in service. In case no busses are available from the garage where your bus was dispatched, then the closest affiliate is where our dispatchers will send a bus from at no additional cost to you. Your in good hands, enjoy yourself when riding with J’n’C Travel & Tours, LLC |
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What year and condition is the Bus Be That We Are Chartering From J’n’C ? |
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All buses that are provided by J’n’C Travel & Tours, LLC. are either recent or updated models. We do not use operators that do not replace their fleets because lets face it, when you can’t upkeep your fleet then safety is not of the bus owners concern. When riding on an up to date bus and the knowledge that the company works with a newer fleet, our clients know they are riding on rest assured vehicles. |
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Does J’n’C Travel & tours, LLC. Offer Reduced Rates for Non-Profit Organizations? |
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We try to accommodate the budget of all our clients whether non-profit or not. Don't be skeptic about your budget, even if you are unaware of service rates for your charter need. |
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Will I have a contact for the local garage or driver for last minute assistance? |
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J’n’C Travel & Tours, LLC. will provide you within 24-48 hours of your service date to a local 24 hour number. Once a driver is assigned to your trip we will relay that drivers name, number, and bus number to you. This way you have direct local contact with where your bus will be coming from in case of any last minute or unexpected changes. |
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Does J’n’C Travel & tours, LLC. Have A Safety Record? |
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Our operators are extremely experienced in the nation and since your safety is the most important factor of the trip. All our affiliates are registered with (F.M.C.S.A.) FEDERAL MOTOR CARRIER SAFETY ADMINISTRATION, Which we check on a daily basis to confirm appropriate inspections and state requirements are met. |
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How Do I Know The Bus I am Chartering Has Insurance ? |
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At J’n’C Travel & Tours, LLC. your safety is our number one priority. Once you have contracted with J’n’C Travel & Tours, LLC. upon your request we will send you a copy of the insurance certificate showing coverage for your service. J’n’C Travel & Tours, LLC. carries a $5,000,000.00 insurance policy. Not all company’s carry the required insurance amount but with J’n’C Travel & Tours, LLC., you can count on the comfort of a reliable and insured charter. No one cares more about your safety and comfort than J’n’C Travel & Tours, LLC. |
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| Q: |
Is Our Driver's Gratuity Included? |
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We often include gratuity into your finalized contract for your convenience. However, it is not required but, we recommend that our clients provide gratuity to drivers for excellent and safe service. |
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